Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Cleanliness
Friendly staff
Weird smell
Limited breakfast options
7.0/10
Very good
Rooms
7.2
Location
8.0
Service
7.2
Dining
6.2
Guest reviews
7.0/10
based on 7 reviews
4/5
based on 698 reviews
8.8
8.8/10 based on 637 reviews
#354 of 2,436 hotels in Istanbul based on Tripadvisor
Francis
United States,
April
2024
7.2/10
I was pleasantly surprised by the hotel; the rooms were better than I expected, especially appreciating the quietness. They were clean with really comfortable beds, but some renovations are needed. However, the room temperature was too hot, and I couldn't control it.
Rooms
8.0
The rooms were clean and comfortable with really comfortable beds, but they needed some renovations. The room temperature being too hot was a bit frustrating.
Service
7.0
The service was friendly and very helpful; I really appreciated the staff. However, some aspects like room service and housekeeping were not up to par.
Location
7.0
The location was convenient and excellent for easy check-in and check-out. However, the lack of outdoor spaces and smoking areas was a drawback, and the noise from traffic was quite disturbing.
Dining
7.0
The dining experience was good overall with a variety of food options, but there were some inconsistencies in quality, like poor sausages and limited variety throughout the week.
Facilities
7.0
The facilities were decent overall, but there is room for improvement in terms of room service and housekeeping.
Frank
United States,
March
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were clean and very comfortable with a nice desk and a lovely bathroom featuring a Jacuzzi. Mr Mustafa at the reception made me feel right at home. The location was excellent, close to the Metro station and surrounded by shops and restaurants. The breakfast was delicious, and the free Wi-Fi was a bonus. Overall, good value for money. I highly recommend this hotel.
Rooms
9.0
The rooms were nice, clean, and comfortable.
Service
9.0
The reception staff were friendly and made me feel welcome.
Location
8.0
The hotel is in a good location near the Osmanbey metro station, making it convenient to explore the city.
Dining
7.0
The breakfast had a variety of options and was enjoyable.
Facilities
8.0
The hotel offers standard facilities like room service and laundry among others.
Cleanliness
Weird smell
James
United Kingdom,
March
2024
5.0/10
The hotel has a great location near the metro station and offers convenient travel options. The rooms were hot and humid with a strong cigarette smoke smell, making it difficult to sleep. Service was challenging due to communication issues and impolite staff. The dining options were limited, but the location was ideal for exploring the city.
Rooms
5.0
The rooms were very hot and humid with a strong smell of cigarette smoke, making it hard to sleep.
Service
5.0
Service was challenging with communication issues and impolite staff.
Location
7.0
The hotel is conveniently located near the metro station making it easy to travel around the city, but noise levels were high due to the surrounding markets.
Dining
5.0
The dining options were limited.
Facilities
6.0
Facilities were basic.
Harry
United States,
October
2023
8.2/10
The hotel offers clean and comfortable rooms with friendly staff and a great location near a variety of shops and restaurants. The breakfast is excellent, and the free Wi-Fi adds value. However, some renovations are needed in certain areas.
Rooms
9.0
The rooms were nice, clean, and comfortable, featuring a cozy saloon area and a nice desk. The bathroom was particularly impressive with a Jacuzzi.
Service
8.0
The service was impressive with helpful and professional staff. There was a minor issue with noise from the air-con, but it worked fine overall.
Location
9.0
The hotel's location is very good, close to Osmanbey metro station and within easy reach of Taksim Square and numerous shops and restaurants.
Dining
7.0
The dining experience was satisfactory but could use more variety.
Facilities
8.0
The hotel provides essential facilities like room service, dry cleaning, and housekeeping, contributing to a convenient stay.
Fiona
United Kingdom,
August
2023
7.6/10
The hotel has spacious and beautifully furnished rooms, but my sleep was disrupted due to the air conditioning not functioning properly despite two repair attempts. The location is excellent, with easy access to the city center, public transport, and plenty of lovely restaurants. The dining experience was satisfactory, although the breakfast lacked variety. Overall, the service was very welcoming and professional.
Rooms
7.0
The rooms were spacious and beautifully furnished, but the air conditioning issues affected my stay.
Service
9.0
The service was very welcoming and professional, with special thanks to Mr Koray, Mr Figen, Mr Caner, and Mrs Halima for their assistance during my five-night stay.
Location
8.0
The location is convenient, close to the city center, metro station, and various dining options.
Dining
6.0
The dining experience was satisfactory, but the breakfast lacked variety and was repetitive over the week.
Facilities
8.0
The hotel offers a range of services like room service, dry cleaning, and shuttle options.
Connor
United Kingdom,
April
2023
6.8/10
My stay at the hotel was a mixed experience. The rooms, although clean, were uncomfortably hot at night due to poor air circulation with dust and dirt visible on various surfaces. However, the helpful cleaning lady Noursin and Mrs Nuray Uzun made an effort to maintain cleanliness. The service varied from unfriendly to very friendly, with Busra standing out for her excellent support during check-in. The hotel's location was great, being conveniently close to the city center and the vibrant Nishantasi area. The dining options, unfortunately, fell short with a lackluster breakfast selection, prompting me to look for alternatives outside. The facilities were decent but could use improvement.
Rooms
6.0
The rooms were clean but uncomfortably hot at night, and cleanliness could be better.
Service
7.0
The service ranged from unfriendly to very friendly, with standout support from Busra during check-in.
Location
9.0
The hotel's location was great, close to the city center and the lively Nishantasi area.
Dining
5.0
The dining experience was disappointing with limited breakfast options, prompting me to seek alternatives outside.
Facilities
7.0
The hotel's facilities were acceptable but could be enhanced for a better guest experience.
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